FAQ
How can I pay?
We accept Mastercard, Visa, American Express, and Discover. We use PayPal as our payment processor, which is able to process these major credit cards securely, or you can pay using your PayPal balance. You do not need to have a PayPal account in order to use your credit card. Paypal is just a tool we use to process your credit card securely, keeping your information private and safe.
Is your site secure?
Yes. You pay through PayPal, not through this site. We never see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.
Do I have to have a PayPal account to buy?
No, you can pay with your credit card without a PayPal account. PayPal is just the payment processor we use for credit card transactions. You are not required to sign up for it, and can use your own credit card as normal.
When will my purchase ship?
We ship every Monday and Friday, excluding federal holidays. Shipping upgrades are available on the product page, for faster shipping and handling.
Do you ship internationally (outside the USA)?
Yes. Just message us at contact@manorvintage.com for a shipping quote. For more information about international shipping and VAT, see our Store Policies page.
Do you accept returns?
Yes. See our Store Policies page for rules and requirements.
Do you use environmentally friendly shipping materials?
When possible, yes. We use either cardboard boxes, or poly mailers made from 70% recycled plastics to ship our products. The poly mailers are recyclable- just remove the postage label before dropping them off at a plastic bag depository (most grocery stores have these). All of our packing materials are made from biodegradable materials, like paper.
If you would like as environmentally sustainable shipping as possible, write it in the notes option at checkout. Only a paper receipt will be included with your order, and (slower, but less carbon dioxide producing) ground shipping will be chosen, if available
Do you buy vintage items?
Yes! Click here for our current wish list and how to contact us.