FAQ
✧ 10% off your order when you purchase 2 or more items ✧
How can I pay?
We accept Mastercard, Visa, American Express, and Discover, and Venmo. We use PayPal as our payment processor, which is able to process these major credit cards securely, or you can pay using your PayPal balance. You do not need to have a PayPal account in order to use your credit card. Paypal is just a tool we use to process your credit card securely, keeping your information private and safe.
Do I have to have a PayPal account to buy?
No, you can pay with your credit card without a PayPal account. PayPal is just the payment processor we use for credit card transactions. You are not required to sign up for it, and can use your own credit card as normal.
When will my purchase ship?
We ship Wednesdays through Saturdays, excluding federal holidays.
Do you ship internationally (outside the USA)?
Yes. For international shipping, please order from our Etsy store. The EU and UK require an import VAT to be collected on purchases of physical goods under €150 and £130 by all retailers at the time of purchase, before delivery. Your receipt will be attached to the outside of your package with the value of goods listed, and Etsy's Tax ID, for help with processing at customs.
If you are outside the EU or UK, you will be charged VAT / Import Taxes by your own country, and possibly a handling fee by your postal service, upon delivery of your package. For more information about international shipping and VAT, see our Store Policies page. Feel free to message us at contact@manorvintage.com for a shipping quote.
Do you accept returns?
Yes, for online orders and deliveries. See our Store Policies page for rules and requirements. See our Sizing how-to for more information on how we measure our online merchandise, and how to know whether an item will fit you or not.
Yes, for purchases made at our shop in East Walnut Hills, on Woodburn Ave. Returns are accepted for 1 week after purchase, unless discussed beforehand.
No, for purchases made at the Grand Antique Mall.
Do you buy vintage items?
Yes - Click here for our current wish list and how to contact us.
Donations - We also accept vintage donations! If you'd like to donate your items just email to confirm: contact@manorvintage.com
Do you accept consignment?
No. We do not accept clothing or accessories for consignment. We only buy, trade, or accept donations.
Would you sell my handmade products in your store?
Yes, we would consider it. Just email your proposal at contact@manorvintage.com. We are looking for natural fiber totebags, candles, art, and accessories right now. We will not accept products that are part of a production company.